Important information about our delivery services during the planned industrial action from Royal Mail workers.

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on the following dates: Friday 9, Sunday 11, Wednesday 14 and Thursday 15 December 2022

The CWU recently announced their intention to strike on 23 and 24 December 2022, but they have not formally notified that strikes will occur on these dates. Updates to follow.

Please see our festive opening times and order cut-off dates (Last updated 13 Dec):

Friday 23 December - 9am - 4.00pm
Saturday 24 December - CLOSED
Sunday 25 December - CLOSED
Monday 26 December - CLOSED
Tuesday 27 December - CLOSED
Wednesday 28 December - OPEN AS NORMAL
Thursday 29 December - OPEN AS NORMAL
Friday 30 December - OPEN AS NORMAL
Saturday 31 December - CLOSED

Sunday 1 January - CLOSED
Monday 2 January - CLOSED
Tuesday 3 January - OPEN AS NORMAL
Wednesday 4 January - OPEN AS NORMAL

Last order cut-off dates for Christmas UK Delivery:

Mounted prints: 1 December
Framed prints: 8 December
Canvas prints: 12 December
Giclee prints: 17 December

For international destinations please note earlier cut-off dates for delivery before Xmas:

Mounted and framed products
Rest of world: 22 November
Europe: 25 November

Giclee prints
Europe: 5 December
Rest of world: 1 December

Delivery schedule over the festive period:

Any giclee prints ordered after cut-off dates will be dispatched after 28 December. Framed and mounted prints will not be dispatched until 2nd week January onwards.

Important information about our delivery services during the planned industrial action from Royal Mail workers.

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on the following dates: Thursday 24, Friday 25, Wednesday 30 November and Thursday 1 December 2022. 

The CWU recently announced other dates in December, but they have not formally notified us that strikes will take place on these dates. Updates to follow.

Important information about our delivery services during the planned industrial action from Royal Mail workers.

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on the following dates:

• Thursday, 20th October 2022
• Tuesday, 25th October 2022
• Monday, 28th November 2022

Further disruption is expected on the network because of partial industrial action on the following dates:

• Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022
• Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022
• Network: 2nd, 8th, 14th, 23rd, and 30th November 2022

Please be aware that any parcels sent via Royal Mail won't be delivered on those days. We recommend upgrading your delivery method to courier if the order is time sensitive. 

As a result of rising costs in all areas of our production, raw materials and shipping services - from Wednesday 1st June - our print products will rise on average by 9% (note that all our existing products include free UK delivery).

We have looked at all areas of our supply chain to keep this unavoidable price rise to a minimum, so we can continue to deliver the highest standards in print quality, customer service and our industry leading order and preview application.

To help mitigate these price rises for all our customers, we are introducing a new quantity discount system for all our print only products. If you order 3 or more print only items - giclee, rolled canvas or self-adhesive prints - you will receive substantial discounts. Note that each print can be of a different size or image, as long as it's in the same order and delivered as a batch in the same consignment.

Quantity / batch discounts for print only products will now automatically be calculated and applied in the basket and clearly summarised at the top of the page - please see some examples and the quantity discount table below:

Giclee prints - example price increases inclusive of vat and free UK delivery:

Giclee prints - example quantity discounts inclusive of vat and free UK delivery::

Framed prints Cat. B - example price increases inclusive of vat and free UK delivery:

Prices include vat and free delivery within the UK mainland.

For trade customers that have existing flat-rate discounts, this will continue to apply in your basket, unless the quantity discount is greater.

These changes will take affect from Wednesday 1st June 2022. If you have any queries please feel free to contact us or jump straight to our website here.

We have updated our international delivery pricing for frames and Giclee prints to reflect the cost increases over the last two years. 

Please see the changes on this article: https://support.point101.com/hc/en-us/articles/229588987-International-delivery-and-turnaround

Please note that international delivery times are still severely affected. And all delivery times are estimated.

Please note that Dibond, Perspex and Gatorboard mounts are temporarily unavailable to order online. Apologies for any disruption this may cause you.

On the plus side, we're currently evolving and updating our mounted products. We'll be launching a brand new gallery and conservation level of service with a wider choice of backing and finishes in the near future.

You can look forward to online ordering of:

Dibond
Aluminium
Conservation Board
As well as some niche mounting options.

With UV surface seals, aluminium sub-frames and museum led materials and finishes.

We are announcing some price increases to our framing service and some of our largest giclee print sizes.

Over the last few months we have had to absorb increases in paper and ink costs and raw materials used for frame mouldings. Alongside this there have been increases in delivery costs from Royal Mail and courier services such as Fed Ex.

We've had to pass on some of these costs from our suppliers, there is an average increase of 2.8% for giclee prints and 9% for framed prints.

For giclee prints this only affects sizes larger than A2 (59 x 42cm), for example:

For framed prints there is a variable increase across all sizes, using a category B frame as an example:

Prices include vat and delivery within the UK mainland. All other products are unaffected.

These changes will take affect from 15th May 2021. If you have any queries please feel free to contact us.

We are now accepting full appointments for both printing and digitisation, as well as the ability for customers to sign prints in our studio.

We have implemented strict hygiene policies, wear masks and staff take a temperature check when required. We also participate in weekly testing.

After months of planning, we're delighted to announce that we've relocated to a new space just a one minute walk from Hackney Wick overground station.

Our new studio gives us vastly increased capacity for improved production speeds, a dedicated reception for our customers and a gallery space for exhibitions.

We've invested in the latest print technology for even finer colour reproduction, black and white output and longevity in archival pigment (giclee) prints.

Our full address is: 3 Meldola Yard, Hackney Wick, London, E9 5NW. This can be found (along with directions) on our how to find us page.

We can't wait to see you at our new workspace and gallery!