Crop tool fixed
We had reports of some users unable to use our crop tool. This has now been fixed.
A reminder that you can access our crop tool in a couple of different ways:
We had reports of some users unable to use our crop tool. This has now been fixed.
A reminder that you can access our crop tool in a couple of different ways:
We've squashed a few bugs when ordering our print and mount products:
Previously, you could order a sub-frame for sizes below 390 x 390mm. However, the image must be at least 390 x 390mm due to the 100mm subframe - so this option has been removed for those smaller sizes.There were some larger sizes on some substrates that could not be ordered, this has now been fixed.
We have now removed the option to order battens for prints larger than 60 x 40 inches as we recommend an aluminium sub-frame for added strength.
Here's a reminder of the mount types we offer:
We're happy to announce that we're now an official Canson-certified print studio.
Canson experts meticulously review and certify all studios in the program. The certification process involves rigorous scrutiny of various criteria. A key criterion is the ability of the print studios to provide sound advice on Canson's digital print portfolio, including its strengths and variety. Additionally, the studios must have a comprehensive Colour Management system, including custom ICC-Profiles or Canson's ICC-Profiles. Their extensive knowledge and proficiency must ensure a consistent and professional printing experience.
We'll gladly advise if you have any questions about Canson's papers.
We're pleased to announce we have added two new giclee papers to our range.
310gsm. This paper has a unique coating, producing outstanding prints with beautiful depth and three-dimensional qualities. The printed areas have a soft sheen, while the unprinted areas remain matte to accentuate details.
340gsm. This paper has a special silvery-shimmering finish, creating a unique metallic effect for impressive printing results with bold colours and deep blacks. The sophisticated silver metallic effect emphasises the image and creates a unique shine.
Order a sample pack to view all our papers in hand or feel free to make an appointment to look through our range at our studio in Hackney Wick.
Due to rising costs in production, materials, and shipping, our stretched canvas prices will increase by an average of 15% starting October 11th 2023. All our stretched canvas prints come with free UK delivery and we maintain high standards in print quality, service and our online ordering system.
Our rolled canvas print prices are unaffected.
We're happy to announce that we're now a gold-certified Hahnemuhle print studio.
All Certified Studios are checked, trained, and certified by Hahnemühle experts according to the strictest criteria. Among many criteria, the print studios must be able to advise on the strengths and variety of Hahnemühle’s FineArt portfolio and have implemented a complete Colour Management system either with custom ICC-Profiles or the ICC-Profiles created by Hahnemühle. Their knowledge and abilities must guarantee a professional and first-rate printing experience.If you have any questions relating to Hahnemuhle's papers, we'll be happy to advise.
27th Jan
Royal Mail has now resumed international deliveries. They are asking business customer to hold off sending new customers for the moment while they clear the backlog. Any outstanding orders should be cleared within the coming weeks. International orders can still be sent via our courier options. We're looking at future fail-safe options to avoid any future disruption. Apologies to all customers who have been affected.
For more information you can read Royal Mail's official announcement here.
Jan 16th
Royal Mail is experiencing severe service disruption to their international export services following a cyber incident. We are temporarily unable to despatch items to overseas destinations until further notice. Items that have already been despatched may be subject to delays.
Royal Mail is working around the clock to restore their systems. The security and safety of our customers and their data are paramount. We are unaware of any sensitive customer data being compromised at this stage and will not produce any international labels until it is safe to do so.
We will keep you updated when the service is back up and running.
The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on the following dates: Friday 9, Sunday 11, Wednesday 14 and Thursday 15 December 2022
The CWU recently announced their intention to strike on 23 and 24 December 2022, but they have not formally notified that strikes will occur on these dates. Updates to follow.
We're delighted to announce that we've launched our new preservation services for all your old photos, sketch/scrap books or kids' drawings.
We professionally scan your originals to archive, share, combine or print. We have tailored services for:
Sketch and Scrap Books
Photo Albums
Loose Photos
Kids Artwork
You can order your keep-safe box or buy it as a gift with a personalised message. You'll receive your digital files as individual images, PDF or EPUB formats (viewable on an iPad or Galaxy tablet). We can also print luxurious photo/art books from your scans.
Our convenient service lets you configure what you want online. We collect and deliver back your originals (or you can drop them in if you prefer!), and we make it super easy with our clear how-to guide.
Order printed albums from your digital files with 50% off additional copies or print individual images - get a 10% discount off any print, frame or mount order.
Protect against fading, loss or accidents
Save your memories for future generations
Combine, organise or collate
Share your images or albums with your friends and family
Create PDF, Apple, Kindle and Android viewable formats
Create modifications and duplicates
Print gallery-quality photo books in presentation boxes
Find out more by selecting a service below:
Please see our festive opening times and order cut-off dates (Last updated 13 Dec):
Friday 23 December - 9am - 4.00pm
Saturday 24 December - CLOSED
Sunday 25 December - CLOSED
Monday 26 December - CLOSED
Tuesday 27 December - CLOSED
Wednesday 28 December - OPEN AS NORMAL
Thursday 29 December - OPEN AS NORMAL
Friday 30 December - OPEN AS NORMAL
Saturday 31 December - CLOSED
Sunday 1 January - CLOSED
Monday 2 January - CLOSED
Tuesday 3 January - OPEN AS NORMAL
Wednesday 4 January - OPEN AS NORMAL
Last order cut-off dates for Christmas UK Delivery:
Mounted prints: 1 December
Framed prints: 8 December
Canvas prints: 12 December
Giclee prints: 17 December
For international destinations please note earlier cut-off dates for delivery before Xmas:
Mounted and framed products
Rest of world: 22 November
Europe: 25 November
Giclee prints
Europe: 5 December
Rest of world: 1 December
Delivery schedule over the festive period:
Any giclee prints ordered after cut-off dates will be dispatched after 28 December. Framed and mounted prints will not be dispatched until 2nd week January onwards.