On July 30, 2025, the United States Government announced a new Executive Order detailing major changes to customs duties and procedures for importing goods into the USA starting from August 29, 2025.

We're currently working with Royal Mail to integrate a solution into our checkout system, enabling our customers to pre-pay duties on products going to the United States. This will be a 10% duty on the goods value (excluding shipping).

We hope to have this enabled soon. In the meantime, you can go ahead and place your order as usual, and we will send you an updated invoice with the duty cost once your order has been processed.

Due to rising production, materials, and shipping costs, our self-serve framing prices will increase by an average of 10% starting April 1st 2024. The pricing for a couple of our ultra panoramic sizes will not increase.

All our framed prints are custom-made, include dry-mounting at larger sizes beyond A2 and come with free UK delivery. We maintain high standards in print quality, service and our online ordering system.

There are also selective price increases for our largest giclee print sizes A0 and upwards.

We had reports of some users unable to use our crop tool. This has now been fixed.

A reminder that you can access our crop tool in a couple of different ways:

We've squashed a few bugs when ordering our print and mount products:

There were some larger sizes on some substrates that could not be ordered, this has now been fixed.

We have now removed the option to order battens for prints larger than 60 x 40 inches as we recommend an aluminium sub-frame for added strength.

Here's a reminder of the mount types we offer:

• Museum board
• Aluminium
• Dibond
• Foamex
• Block
• Plywood

We're happy to announce that we're now an official Canson-certified print studio.

Canson experts meticulously review and certify all studios in the program. The certification process involves rigorous scrutiny of various criteria. A key criterion is the ability of the print studios to provide sound advice on Canson's digital print portfolio, including its strengths and variety. Additionally, the studios must have a comprehensive Colour Management system, including custom ICC-Profiles or Canson's ICC-Profiles. Their extensive knowledge and proficiency must ensure a consistent and professional printing experience.

We'll gladly advise if you have any questions about Canson's papers.

We're pleased to announce we have added two new giclee papers to our range.

Hahnemuhle Photo Rag Satin

310gsm. This paper has a unique coating, producing outstanding prints with beautiful depth and three-dimensional qualities. The printed areas have a soft sheen, while the unprinted areas remain matte to accentuate details.

Hahnemuhle Photo Rag Metallic

340gsm. This paper has a special silvery-shimmering finish, creating a unique metallic effect for impressive printing results with bold colours and deep blacks. The sophisticated silver metallic effect emphasises the image and creates a unique shine.

Order a sample pack to view all our papers in hand or feel free to make an appointment to look through our range at our studio in Hackney Wick.

Due to rising costs in production, materials, and shipping, our stretched canvas prices will increase by an average of 15% starting October 11th 2023. All our stretched canvas prints come with free UK delivery and we maintain high standards in print quality, service and our online ordering system.

Our rolled canvas print prices are unaffected.

We're happy to announce that we're now a gold-certified Hahnemuhle print studio.

If you have any questions relating to Hahnemuhle's papers, we'll be happy to advise.

27th Jan

Royal Mail has now resumed international deliveries. They are asking business customer to hold off sending new customers for the moment while they clear the backlog. Any outstanding orders should be cleared within the coming weeks. International orders can still be sent via our courier options. We're looking at future fail-safe options to avoid any future disruption. Apologies to all customers who have been affected.

For more information you can read Royal Mail's official announcement here.

Jan 16th

Royal Mail is experiencing severe service disruption to their international export services following a cyber incident. We are temporarily unable to despatch items to overseas destinations until further notice. Items that have already been despatched may be subject to delays.

Royal Mail is working around the clock to restore their systems. The security and safety of our customers and their data are paramount. We are unaware of any sensitive customer data being compromised at this stage and will not produce any international labels until it is safe to do so. 

We will keep you updated when the service is back up and running.

Important information about our delivery services during the planned industrial action from Royal Mail workers.

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters for Royal Mail to take strike action on the following dates: Friday 9, Sunday 11, Wednesday 14 and Thursday 15 December 2022

The CWU recently announced their intention to strike on 23 and 24 December 2022, but they have not formally notified that strikes will occur on these dates. Updates to follow.